Susan Santoro, FACHE, MBA, PMC, is a Managing Director with diversified industry experience, including senior-level positions in hospital administration as well as national and international management consulting to C-suite executives at academic medical centers and health systems. She has focused on assisting providers with transformation through operational and financial performance improvement, strategic growth, implementation, and large-scale project management, and brings extensive experience managing complex initiatives. She is a Fellow of the American College of Healthcare Executives (FACHE) and has been responsible for hospital operations, health system strategic planning, new program development, and business planning to support service delivery enhancements and network development. Over the course of her career, she has been recognized as a leader and innovator with proven marketplace results.