KOHLER HealthCare Consulting, Inc.

Kohler HealthCare Consulting is an effective results-focused health care consulting firm with clients across the United States. The firm was started in 1980 and has been in constant operations except for the period of 2003-2009 while it was part of Navigant Consulting. Kohler HealthCare Consulting is an independent, woman-owned, consulting firm with a staff of highly experienced, engaged, and credentialed staff. We have extensive relationships with healthcare organizations including Hospital Laboratories, Diagnostic Laboratories, Clinical Laboratories, Academic Medical Centers, large and small Hospitals, Ambulatory Care, Critical Access Hospitals, Therapy, and IDT facilities, Psychiatric, Physician/Medical Practices, Long Term Acute Care Facilities, Skilled Nursing Facilities, Home Care, and other health care providers and suppliers. Our services are continually expanding and evolving in the areas of revenue cycle, fiscal and clinical operational improvement, financial operations, regulatory and compliance consulting, and litigation support.
Our commitment to client satisfaction is proven by the longevity of our client relationships. Many of our clients have been with us for ten (10) years or longer. KHC is committed to our clients’ successes. KHC’s goal is to provide our clients high value, cutting edge services. We are accomplishing our goal by hiring highly experienced employees and heavily investing in their future. Currently we have over 28 employed, experienced consultants. KHC is dedicated to investing in our people’s skills through extensive training and the most advanced tools available. Our consultants have worked in industry, both in hospitals and physician practices, as well as worked for large consulting firms. We are credentialed nurses, accountants, and coders.
We focus our energy on what we do best—capturing the momentum created when there is improved knowledge, process and understanding. We are looking for relationships rather than high volume. We provide a wide array of services.

What we believe

We Bring the Pieces Together

We understand the diversity of the regulatory and operational issues, focused on patient care and the finances to help our clients reach their goals.

Experienced Advisors

Our team is made up of experts that understand all the moving pieces of the healthcare world. Our certified coding team and revenue cycle experts provide an unmatched level of professionalism in everything we do.

Trusted Performers

By first understanding our clients’ issues, KHC creates a collaborative approach that allows us to create focused solutions that drive results.

One Team

We work as one team, both internally and with our clients. When we direct our energy towards success, we achieve extraordinary results.


Charlotte Kohler

Charlotte Kohler, [RN], CPA, CVA, CRCE, CPC, CHBC, CPCO is President of Kohler HealthCare Consulting and has over 40 years of healthcare experience starting with nursing on the clinical side to the Finance CFO and Compliance Officer. She has served as the Chief Operating Officer of a hospital- based Emergency Department and multi-specialty primary care medical practice, as well as a Compliance Officer of a five-hospital integrated delivery system, and CFO for ancillary services of a multi hospital system. She has evaluated existing hospital services and ambulatory care facilities with respect to patient flow, marketing, fee structures, compliance, use of ancillary services and financial considerations. For the last twenty years she has provided expert testimony on behalf of providers in defense of fraud and abuse concerns.

Irene Torino

Senior Vice President
Irene Torino, RN, BSN, MS is a Senior Vice President with Kohler HealthCare Consulting, Inc. She has more than 30 years of experience in the healthcare industry, including assisting clients and counsel with regulatory issues related to fraud and abuse, performance audits, claims and reimbursement reviews, and improving operational efficiencies.

Lauren Shea

Vice President
Lauren Shea is a Vice President with Kohler HealthCare Consulting, Inc. She is a Certified Public Accountant, Certified Professional Coder, and Fellow of the HealthCare Financial Management Association and has more than 25 years of experience in the healthcare industry including charge master, charge capture, and charge compliance. Ms. Shea has experience both within and beyond Maryland in hospital and non-hospital settings. She often serves as a “facilitator” between clinical and financial teams.
Often the problems facing the client includes some lack of knowledge, but is mostly caused by the lack of the same language and understanding between the stakeholders—medical providers, finance, coders, billers, regulators, nursing—we use what sounds like the same words, but the nuances and meanings are different.

Location and contact


Kohler Healthcare Consulting, Inc.
2929 Hernwood Road
Woodstock, MD 21163


Phone: (410) 461 - 5116
FAX: (410) 461 - 5117